Help & Support

Help & Support

Quick Start Guide
  • WatchGuard Go
  • WatchGuard Engage   -  Desktop     Mobile
Troubleshooting
  • The app is unresponsive or not loading.
  • My WiFi network is not visible.
  • Externally hosted content in a splash page is not accessible to WiFi users.
FAQs
  • How many WiFi Networks can be created?
  • How many WiFi Networks can be active simultaneously?
  • What is DHCP?
  • What types of WiFi alerts are supported in Go?
  • Can we delete the alerts from Nano?
  • What is the difference between Basic Campaings and Pro Campaings?
  • What is a landing page? How is it different from the splash page?
  • How do I link a splash page with my WiFi Network?
  • How to configure social plugins?
  • Can we modify the size of or move a container?
  • When designing the splash page, can I place containers as per our requirements?
  • We want to use a different content type in a container in the template. How do we change the content type?
  • Is there a file-size limitation for the images used in the splash page?
  • How do I edit a splash page that I had created?
  • What do I do after creating a campaign?
  • I have created a campaign but it does not appear in WatchGuard Guest Manager.
  • Can a published campaign be un-published?
  • Can the content in a campaign be modified or changed after the campaign is published?
  • How do we edit splash page and landing page in a published campaign?
  • Do I need to create a campaign before creating a splash page?
  • Can I upload a custom bundle to campaign?
  • See all FAQs...
Contact Support
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